The course is delivered in a manner that allows students to work and study at the same time, putting the theories they learn into practice in their workplace as they undergo training.
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Below is a sample of some of the units of competence which may be delivered. |
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| Apply point of sale handling procedures |
| Apply safe working practices |
| Blance register/ terminal |
| Communicate in the workplace |
| Interact with customers |
| Minimise theft |
| Operate retail equipment |
| Perform routine housekeeping duties |
| Perform stock control procedures |
| Work effectively in a retail environment |
| Advise on products and services (E) |
| Merchanise products (E) |
| Sell products and services (E) |
| Advise on bakery products (E) |
| Advise on fast food products (E) |
| Advise on food products and services (E) |
| Advise on seafood products (E) |
| Apply retail food safety practices (E) |
| Merchandise food products (E) |
| Pack and display meat products (E) |
| Prepare and display bakery products (E) |
| Prepare and display fast food items (E) |
| Prepare and display fresh, frozen and live seafood products (E) |
| Sell products and services (E) |
| Apply retail office keyboard skills (E) |
| Apply retail office procedures (E) |
| Perform retail financial duties (E) |
| Hire and sell video products and services (E) |
| Recommend and fit clothing and accessories (E) |
| Recommend and fit footwear products and services (E) |
| Recommend and sell books and advise on reader services (E) |
| Recommend cameras, photographic equipment and services (E) |
| Recommend computer products and services (E) |
| Recommend electrical products and services (E) |
| Recommend floor covering products and services (E) |
| Recommend recommend furniture products (E) |
| Recommend hair/ beauty/ cosmetic products (E) |
| Recommend hardware products and services (E) |
| Recommend health and nutritional products and services (E) |
| Recommend jewellery products and services (E) |
| Recommend liquor products (E) |
| Recommend music/ audio products and services (E) |
| Recommend newsagency products and services (E) |
| Recommend soft furnishings/ manchester/ haberdashery products and services (E) |
| Recommend sporting products and services (E) |
| Recommend toddler/ baby products (E) |
| Recommend toy products (E) |
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The course is delivered in a manner that allows students to work and study at the same time, putting the theories they learn into practice in their workplace as they undergo training.
|
Below is a sample of some of the units of competence which may be delivered. |
|
| |
|
| Apply store security systems and procedures |
| Build relationships with customers |
| Maintain and order stock |
| Profile a retail market |
| Create a display for small business |
| Monitor in store visual merchandising display |
| Co-oridinate retail office (E) |
| Operate retail information technology systems (E) |
| Produce financial reports (E) |
| Conduct, plan, review assesments (E) |
| Train small groups (E) |
| Co-ordinate merchandise presentation (E) |
| Create display for a small business (E) |
| Monitor in-store visual merchandising display (E) |
| Maintain Store Safety (E) |
| Maintain Store Security (E) |
| Develop innovative ideas at work (E) |
| Monitor food safety plan/ program (E) |
| Recommend health and nutritional products and services (E) |
| Recommend liquor products (E) |
| Recommend and fit clothing and accessories (E) |
| Recommend and fit footwear products and services (E) |
| Recommend hair/ beauty/ cosmetic products (E) |
| Recommend jewellery products and services (E) |
| Hire and sell video products and services (E) |
| Recommend cameras, photographic equipment and services (E) |
| Recommend computer products and services (E) |
| Recommend music/ audio products and services (E) |
| Recommend newsagency products and services (E) |
| Recommend sporting products and services (E) |
| Recommend toys products (E) |
| Recommend electrical products and services (E) |
| Recommend furniture products (E) |
| Recommend hardware products and services (E) |
| Recommend soft furnishings/ manchester/ haberdashery products and services (E) |
| Recommend toddler/ baby products (E) |
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